Illinois & Arizona Compliant

Effective Date: 9/30/2026
Last Updated: 9/30/2026
Applies To: TrustBank (Illinois) and TBAZ (Arizona) websites and digital properties.

This Cookie Policy explains how TrustBank and TBAZ (“we,” “us,” or “our”) use cookies and similar tracking technologies on our websites.

This policy supplements our existing Gramm-Leach-Bliley Act (GLBA) Privacy Notice, which governs customer financial data. This Cookie Policy provides additional information regarding cookies and similar tracking technologies used on our websites.

TrustBank operates in compliance with:

• Illinois Consumer Fraud and Deceptive Business Practices Act (ICFA)
• Applicable privacy and transparency expectations

• Clear disclosure of tracking technologies
• No deceptive or undisclosed data collection practices

TBAZ operates in compliance with:

• Arizona Consumer Fraud Act

• Transparent disclosure of data collection practices
• No misleading or omitted material information related to tracking

This policy also aligns with:

• Federal Trade Commission (FTC) guidance on online tracking transparency
• GLBA privacy and safeguarding expectations

Cookies are small text files placed on your device when you visit a website. These technologies help websites function effectively and provide reporting and analytics information.

Cookies may be:

• Session Cookies – Deleted when you close your browser
• Persistent Cookies – Stored until expiration or manual deletion

The categories of cookies and technologies used may vary across our websites and digital properties.

These cookies are essential for:

• Website functionality
• Security and fraud prevention

None of these cookies collect IP addresses, browser or device details, or search history.

These cookies collect information about:

• Website usage
• Page performance
• Visitor behavior

Example: Google Analytics deployed via Google Tag Manager

This category of cookies may collect IP address, browser or device details, and browsing behaviors.

These cookies allow websites to:

• Remember user preferences
• Enhance user experience

None of these cookies collect IP addresses, browser or device details, or search history.

TrustBank does not currently use Google Ads or retargeting technologies to serve advertising to individuals based on prior visits to our websites.

If TrustBank implements Google Ads retargeting or other targeted advertising technologies in the future, this policy and related privacy disclosures will be reviewed and updated, as appropriate, to describe those practices and any applicable privacy choices or opt-out mechanisms.

• Tracking scripts deployed via Google Tag Manager

Information regarding the use of cookies and similar tracking technologies is provided through this Cookie Policy and, where applicable, an informational cookie banner.

Where an informational cookie banner is used, it will be presented upon a user’s first visit to the website and will:

• Clearly explain the use of cookies and similar technologies
• Link to this Cookie Policy
• Allow the user to acknowledge or close the informational banner

Once the banner has been acknowledged, a persistent cookie or similar browser storage will record that acknowledgment so the banner will not be displayed again on subsequent visits from the browser unless the applicable cookie or site data is deleted, expires, or is otherwise unavailable.

Banner functionality may vary among TrustBank websites based on technologies and services used on each site.

We may use third-party tools, including Google Tag Manager, to manage website tracking and analytics

These providers may:

• Collect usage data
• Set cookies independently

• Vendors are expected to comply with applicable laws and standards

If additional third-party advertising or retargeting technologies are implemented in the future, this policy will be reviewed and updated as appropriate before those technologies are used.

TrustBank limits cookie usage to:

• Necessary website functions
• Legitimate analytics and performance monitoring

We maintain administrative, technical, and physical safeguards consistent with:

• Applicable GLBA information security and safeguarding requirements.
• Internal information security standards

This policy may be updated periodically to reflect:

• Changes in technology
• Regulatory developments
• Business practices

Updates will be reflected by a revised “Last Updated” date.

TrustBank
600 E. Main St.
Olney, IL 62450
Phone: 618-429-9226
Website: www.trustbank.net