Introducing Jena Lugo, CTFA, Trust Officer

Please join us in welcoming Jena Lugo, CTFA, Trust Officer to the TrustBank team of partners!    

Q: Why did you decide to join TrustBank?

A: I was attracted to the highly respected professional team at TrustBank. They uniquely work with their clients in a highly personal, creative and caring way.  I wanted to be a part of that experience and to be able to make a positive impact as part of the team.

Q: What is it about working on Trusts that you enjoy the most?

A: My passion is helping families who have a loved one with special needs.  It is a very unique and complex situation to define benefits long term for someone whom may have to reply on assistance for their lifetime. It gives me a great sense of reward to help create a caring solution.

Q: Tell us your experience in the Trust profession.

A: I graduated Cum Laude from Rasmussen College with a degree in Accounting. Prior to joining TrustBank I was a Trust Officer for First International Bank and Trust in North Dakota for over 13 years. I have a solid reputation in the legal community in working with Trust clients and have developed a strong depth of knowledge in special needs trusts.  I’m a Certified Trust and Financial Advisors (CTFA) and, am seeking a designation of Chartered Special Need Specialist (CsSNC).   

Q: Tell us about your connection to the community.

A: I’m proud to serve my Arizona community through a very special group called SARRC, as a Planned Advisory Committee member. SARRC is the Southwest Autism Research & Resource Center.

Q: What do you do when you aren’t at work?

A: Travel is a passion, but baseball is something that I can support on a regular basis – I’m an avid fan!

More about Jena:

Jena Lugo is a Trust Officer of TrustBank.  With over 10 years of experience in trust and wealth management, Ms. Lugo represents the bank while serving as Trustee, PR and or Conservator assisting clients in managing their financial assets, including cash, securities and special assets such as property, jewelry or coins. As an Officer she works with a team of expert professionals to marshal assets upon a client passing to either invest for beneficiaries or to distribute the assets per client wishes. A specialty and passion, Jena works with families with loved ones with special needs, managing their trusts with exceptional care, understanding the exceptional benefits that align with their needs and ongoing care. 

Previously, she worked for First International Bank and Trust in North Dakota for over 13 years. A promotion to the Arizona trust department afforded her move to make Arizona her permanent home. Jena has a solid reputation in the legal community in working with Trust clients and has developed a strong depth of knowledge in special needs Trusts. 

Ms. Lugo graduated Cum Laude from Rasmussen College with a degree in Accounting. 

She is also a Certified Trust and Financial Advisor (CTFA). She is seeking the Chartered Special needs Consultant (ChSNC) designation.  

Jena Lugo was born and raised in North Dakota, moving to Arizona after graduating from college. Jena enjoys traveling and is an avid baseball fan. She currently serves the Arizona community as a member of SARRC’s Planned Advisory Committee, a 501(c) (3) non-profit.

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